RETURN & EXCHANGE POLICY:
Q: What Is Your Return Policy?
A: WEEKENDS will accept returns within 14 days. Item(s) must be postmarked back to us by the 14th day. We will not accept items that have been worn, without tags, and not in pristine condition. Shipping and handling charges are non-refundable.
Q: Can Sale Items Be Returned or Exchanged?
A: Sale Items Are FINAL SALE and Can’t Be Returned or Exchanged.
Q: How Do I Return or Exchange An Item?
A: All full-priced merchandise will come with a pre-paid label you may affix to your package to return. All promotion and marked down items are required to be shipped back at the customer’s expense. You may use the courier or your choice; however, we suggest to use UPS and keep all paperwork regarding tracking information. Once received, we’ll happily refund you back to the original payment and charge you for the new item(s), if expecting an exchange. Please note that all Sale items are Final Sale, and therefore not eligible for returns/exchanges.
Q: How Long Will It Take To Receive My Refund or Exchange?
Q: “I Purchased Something On Sale, and Now It’s Marked Down Further – Do You Offer Price Adjustments?”
A: WEEKENDS doesn’t offer price adjustments. Further, all sale items are final sale.
Q: Do You Price Match?
A: We sometimes offer price matching – please email us at email@example.com a direct link of the item on sale on another website and we’ll let you know ASAP.
PLACING AN ORDER:
Q: Can I Place an Order by Phone?
A: We’ll happily accept phone orders. Please call our store at 303.444.4231 during regular business hours for further assistance.
Q: Does Placing An Item In My Shopping Bag Guarantee That I Will Receive It?
A: Items placed in your shopping bag are not guaranteed until you place your order.
Q: What Currency Are Products Shown In?
A: Our prices are shown in US dollars.
Q: Will I Need To Pay Sales Tax On My Order:
A: Law requires residents of Colorado to pay sales tax on online purchases. Residents outside of Colorado are not applicable to pay sales tax on their order.
Q: Can I Send An Order As A Gift?
A: Absolutely! We’re happy to gift wrap items for you and include a handwritten note to the recipient. Please don't hesitate to contact us with any special requests – we are always happy to accommodate. Please input the gift recipients shipping address during the checkout process.
Q: How Do I Track My Order’s Processing and Shipment?
A: Once you've completed the online checkout process, you will receive a confirmation email with the details of your order. Once your order has shipped, you will receive an additional email from us containing your tracking number. You can always call/email us for a more detailed status update, especially regarding time sensitive items.
Q: How Much Is Shipping?
A: We happily cover shipping and returns for orders over $250. For all orders under $250, we charge a $15 flat rate fee to ship and do not include return shipping labels.